Enterprise Software
Gladly provides an AI-powered, unified customer service platform that replaces outdated ticket-based systems. By focusing on people instead of tickets, it enables seamless, personalized support across channels, helping brands enhance customer loyalty and drive revenue. Gladly’s platform integrates customer interactions into a single, lifelong record, transforming customer service into a powerful growth driver
Investment stage
Series F
Lead Partner
Alex Scherbakovsky
Founded
2014
People
Joseph Ansanelli, Michael Wolfe and Dirk Kessler
Investment date
2024
Location
USA